Have you ever wondered why therapists charge cancellation fees? Perhaps you have been charged a cancellation fee before and have questioned its purpose or felt unhappy about it. It can definitely be an uncomfortable situation to be in when you are informed that your session will be considered forfeited and you have to pay for it even though you didn’t attend it. Let’s delve into what these fees encompass, why they’re necessary and fair, and how to navigate any discomfort surrounding them.
Cancellation fees typically cover late cancellations and no-shows. When a client cancels an appointment at the last minute or fails to show up altogether, it not only affects the therapist’s schedule but also denies another individual the opportunity for support and care during that time slot. In essence, it’s a commitment that’s been made and then broken, which can disrupt the therapist’s ability to maintain a consistent and effective practice.
But why is it fair for therapists to charge these fees? Firstly, therapists operate within a business model, and their time is their livelihood. Just like any other professional, they rely on a steady income to sustain their practice and livelihood. Additionally, the cancellation fee serves as a deterrent against flippant cancellations or no-shows, encouraging clients to honor their appointments and respect the therapist’s time. Typically, these cancellation fees are stated in the client consent form but if a client doesn’t go through the form thoroughly, they may be caught off-guard when they are charged with the cancellation fees.
Setting boundaries and following through on commitments are fundamental aspects of therapy. It would be incongruent of a therapist to advocate for their clients to set healthy boundaries while lacking healthy boundaries of their own. Remember that boundaries are there to protect a relationship, not punish the other party. By respecting the therapist’s policies, clients not only demonstrate their commitment to the therapeutic process but also cultivate a sense of accountability in their own lives.
Yet, it’s understandable that being charged a cancellation fee can evoke discomfort or even frustration. It’s essential to recognize and address these feelings constructively. Open communication with your therapist is key. If you’re experiencing discomfort or have questions about the cancellation policy, don’t hesitate to bring it up during your sessions. Your therapist is there to support you, including navigating any challenges or concerns you may have about the therapeutic process.
We hope this post helps explain why therapists charge cancellation fees, in what cases these fees would be incurred and how to navigate the discomfort that can come up when faced with these fees. By recognizing the necessity and fairness of these fees, as well as the importance of setting boundaries and taking responsibility, clients can actively contribute to a positive therapeutic experience. And remember, open communication with your therapist is always encouraged, even when it comes to uncomfortable topics like cancellation fees.
Written by Weii Yie
Weii Yie is an associate therapist at ABRI where she primarily provides therapy to adults and adolescents. Her love for writing and passion for mental health are translated into these blog posts. Read more about who she is as a therapist on the Team page.